RETURN POLICY

If you need to cancel, act quickly. You can cancel your order and receive a full refund as long as the product hasn’t been shipped or produced yet. Once the item is on its way, cancellation is no longer possible.

Starting a Return

You have 14 days after receiving your product to request a return. When you’re ready, reach out to our customer service team at [email protected] to get the return address. Please don’t send anything back to the manufacturer.

For a return to go smoothly, the item needs to be unused, in the same condition you received it, and in its original packaging. Keep your receipt or proof of purchase handy—you’ll need it to complete the process.

Regarding shipping costs, you’ll only be charged once at most for shipping costs (this includes returns). And there’s no restocking fee to worry about.

After We Receive Your Return

We’ll inspect the item once it arrives and let you know by email that we’ve got it. You’ll also hear whether your refund has been approved. If it’s a yes, the refund goes back to your credit card or original method of payment within 7 days.

What If Your Refund Seems Delayed?

Sometimes the money takes a little longer to appear on your end. Here’s a quick checklist to run through:

• Check your bank account again.
• Contact your credit card company—it might take some time before the refund is officially posted.
• Contact your bank. There’s often a processing period before a refund shows up.

If you’ve tried all of that and still don’t see the refund, please email us at [email protected].